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ABOUT Sytner Harold Wood

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Meet the team

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Sam Street

BMW General Sales Manager

Steve Impey

New Car Sales Manager

Laura Hinton

Business Manager

Nick Thake

Business Manager

Ash Safdar

Sales Executive

Dean Burgess

Sales Executive

Charlie Elliot

Sales Executive

Amedeo Messoudi

Sales Executive

Tammika Samuel

Sales Executive

Robbie Buckle

Sales Executive

Mark Daniels

Sales Executive

Georgina Fisher

Corporate Sales Executive

Ethan Richardson

Trainee Sales Executive

Julius Haschemi

Trainee Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great advisors and always at hand

Service

Professional and courteous

Service

I had exceptional service from Stewart, Syntner Harold Wood, at a stressful time when the Coronavirus was taking hold. He went above and beyond what I expected and was very considerate and helpful. Top marks.

Service

Courteous and friendly

Service

Car came back nice and clean

Service

The customer manager allocated to me explained what would happen , my car was returned clean as expected

Service

Could not fault anything. Customer service was good, service carried out to satisfaction and on time.

Service

The work carried out was quick and of a high standard

Service

Chloe was able to answer all of my questions

Service

As above plus service carried out in good time. Technician subsequently telephoned to check whether I had any questions relating to the under car video he had sent.

Service

good service

Service

Extremely satisfied, the service manager Rebecca Jones made sure everything ran smoothly and I was treated extremely well while at bmw

Service

I just found the experience great and efficient and the call after to make sure I was happy as great

Service

The service was great as always. Charley was very polite and made me feel very comfortable considering I had a crying baby at one point.

Service

The service contact was clear and precise and very helpful

Service

Very easy prompt service

Service

Drive in, car taken, registered car, got coffee, signed agreement, read some emails, car finished, key handed back. Video link of underside of car, explaining what had been checked. Brilliant service. and a nice clean car inside and out. Drove away.

Service

All went well, although the cost of my MOT was a bit high compared to others

Service

Highly efficient and very professional.

Service

Good

Service

No issues other than complete satisfaction

Service

This was a difficult car to diagnose as it is a 21 year old 840C upon which your diagnostics would not work. With a great deal of patience your mechanic sorted it. WELL DONE !!!!!!

Service

Fully satisfied with staff and service

Service

Hollie was really helpful and kept me informed of progress

Service

Couldn't fault the service staff done an excellent job of looking after us from dropping the car off to picking it back up again

Service

There was a delay in the collection of the car

Service

The car was done in the length of time I was told. Whilst I was waiting I was able to continue with my work. The reception staff were very helpful.

Service

Very efficient and competent service staff

Service

Jana made the whole process stress free and I couldn't fault her brilliant Services.

Service

Flawless experience from booking online, dropping off car, courtesy car, Jana the service advisor was great, video overview of underneath the car was useful and happy with the finished result.

Service

Very experienced mechanics plus very very helpful polite and patient service advisor! I have used many main dealers for my cars! BMW Harold wood is the best from reception to service advisor! Great managing work guys u guys have nailed it

Service

I can't fault it, the service provider Hollie Langsworthy was amazing. She was constantly smiling and making excellent eye contact which showed her customer service skills. She was also extremely kind and lovely. Overall great employee

Service

Excellent reception, no delays, car ready at time stated and no hard sell for work required. As a result you received the extra work rather than it being done elsewhere.

Service

Generally good customer service

Service

Always excellent new staff this time but still made at home. Waiting on quote for new wing Mirror.

Service

In the end good the problem fix

Service

Excellent staff who were extremely helpful from start to finish

Service

There were no issues and the whole process went very smoothly

Sales

Clean and even had petrol in ??

Sales

Car was well presented on collection.

Sales

very friendly commercial team

Sales

Excellent service whilst not over-pushy

Sales

Due to current issues delivered and no real handover

Sales

I found the BMW centre very welcoming and very helpful and hassle free.

Sales

Brilliant sevice

Sales

because I was informed all the way as to when I could expect arrival of the vehicle I ordered

Sales

Great service from Sytner Harold Wood, especially my sales executive, Charlie Elliott who set an excellent standard for the BMW brand. He kept me informed along the ordering and delivery process.

Sales

I'm in love with my car!